Images/Floor Plans/EPCs don't display on Website


What to check if media is not displaying on your website

If you find that media is not displaying on your website, firstly you need to check the following:

  • Can you confirm that the media are uploaded and visible under Media tab? Images must be added as jpegs; EPC files need to be PNG files.
  • If YES please make sure that status of the media file is Approve, on web.
  • Finally, check the property that you are adding images to. Check the property status and ensure the property is Not hidden from public websites. Any property needs to be set to available For Sale, Sold, To Let or Let for property (and media) to display.

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